Essay The Road to Hell

1732 Words Mar 19th, 2015 7 Pages
Case Summary
The case “Road to Hell” by Gareth Evans is a story that involved two characters with different backgrounds, personalities and points of view. John Baker, an English expatriate, is a successful western chief engineer in the Caribbean Bauxite Company of Barracania.

Baker thinks he has an edge in working in a foreign country because he was experience in understanding a regional staff’s psychology and knowing exactly how to get along with locals. Bakers has been working hard to prepare Matthew Rennalls, on the other hand, is a young engineer who represents the new generation of patriotic, well-educated Barracania’s professionals. His four years as a student at London University made him highly sensitive to political, racial
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Lastly, due to the Barracanian’s aggressive attitude he had chosen to resign without negotiate and further discussion with Baker after the interview.

Second problem is the poor communication skills and racism attitude of Baker had caused the incident happen. Bakers had used some rude phrases towards Rennalls during his interview with him. Besides that, he kept on positioning the European in leading the company instead of Barracanian in the company. He also gave an example to advice Rennalls on leadership skills for how to manage the company well. In this case, Rennalls had misunderstood that Baker was threatening him rather than giving him an advice. He mentioned the word “as a European” continuously in front of Rennalls during the interview and this reflected his failure on corporate communication. Baker also pinpointed Rennalls was the one who put the fire on and being rude to Mr Jackson.

In conclusion, the problem we found in this case is racial consciousness and poor communication skill. People come from different cultural background will have different interpretation on a same issue and the way they communicate might be different. Rennalls was too racist and he could not accept the differences culture between Barracania and Europe. Poor communication of Baker had also been the cause of this incident to happen.

Alternative Strategies
Short Term – Re-hiring Rennalls
Baker should re-hiring Rennalls as he had played an important role

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