Learning Team #28 Case Analysis Essay
One fundamental misstep that resulted in the progression of issues …show more content…
It was apparent that the team lacked essential knowledge (both formal and informal) and skills necessary to drive the team’s performance. For example Dick and Jane demonstrated high levels of technical knowledge and skills but as plethora of management literature indicates, this technical knowledge alone was not sufficient to create successful team dynamic. When the team realized that “the Harry problem” was not going to be solved or simply swept under the rug, members got frustrated and reacted destructively. Dick and Jane took a self serving position. Their dominance in the group made it so that the other team members were unable to propose any constructive solution or develop a strategy to harness Harry’s strengths. The existing technical skills were not backed by the emotional and social intelligence necessary to fully leverage the team’s potential.
Last but not least, LT #28 was a highly dynamic and diverse team – members had different educational backgrounds, personal lives, and